Legal & Policies

Legal & Privacy Information

ADR Hub International provides independent workplace mediation and employee relations advisory services.

We are committed to professional integrity, confidentiality and responsible data handling.

Professional Disclaimer

ADR Hub International provides independent procedural advisory and mediation services.

We do not provide:

  • Employment law advice
  • Legal representation
  • Reserved legal activities

Our services do not replace independent legal advice. Where appropriate, we recommend seeking advice from a qualified employment solicitor.

Privacy Policy
Data We Collect

We may collect:

  • Contact details (name, organisation, email, telephone)
  • Information provided in relation to workplace matters
  • Relevant documentation shared for advisory review
  • Investigation documentation and internal HR materials
  • Witness statements or written submissions relevant to advisory matters
  • Internal investigation reports provided for independent review
How We Use Data

We process data for the purpose of:

  • Delivering mediation services
  • Delivering employee relations advisory services
  • Responding to enquiries
  • Maintaining professional records

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

Lawful Basis

Data is processed on the basis of:

  • Contractual necessity
  • Legitimate interest
  • Legal obligation (where applicable)
Confidentiality

All information provided during mediation or advisory work is treated confidentially, subject to legal or safeguarding obligations.

Data Retention

Advisory documentation and related materials are retained for up to 6 years from conclusion of the matter unless otherwise required by law.

Contact form enquiries are retained only as long as necessary for business administration purposes.

Data Security

We take appropriate technical and organisational measures to safeguard data against unauthorised access, loss or misuse.

Your Rights

Under UK GDPR, individuals have the right to:

  • Access their personal data
  • Request correction
  • Request erasure (where applicable)
  • Restrict processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact

For privacy-related enquiries, please contact:

 
Complaints Procedure

ADR Hub International is committed to providing high-quality, ethical mediation and employee relations advisory services.

If you have concerns about our service, please contact us in writing so we can review and respond appropriately.