Alternative Dispute Resolution

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How to Conduct a Workplace Investigation: A Practical Guide for Employers

At some point, most organisations will need to investigate a workplace concern. This may arise from a grievance raised by an employee, an allegation of misconduct, or concerns about behaviour within a team. When handled appropriately, workplace investigations allow organisations to establish the facts of a situation and make fair, proportionate decisions. However, investigations can […]
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Neutrality, Confidentiality, and Fair Process: What to Expect from a Workplace Mediator

When a workplace relationship has become strained, it’s normal to feel wary. People often worry mediation will be uncomfortable, biased, or “just another meeting”. HR may worry it will inflame emotions or generate unrealistic expectations. A good workplace mediation process is the opposite: it is structured, boundaried, neutral, and purposeful. If you’re considering workplace mediation […]
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