disciplinary procedure

04 Mar 26

What Should an Employer Do When an Employee Raises a Formal Grievance?

Receiving a formal grievance from an employee can be challenging for any organisation. Managers may feel uncertain about how to respond, what process to follow, and how to ensure the issue is handled fairly and appropriately. When concerns are managed carefully and proportionately, a grievance process can help organisations examine workplace issues constructively and maintain […]
Read More
04 Mar 26

How to Write Investigation Terms of Reference in Workplace Disputes

When organisations investigate workplace concerns such as grievances, disciplinary allegations or complaints about behaviour, one of the most important steps is often overlooked: defining the scope of the investigation clearly from the outset. Without a clearly defined structure, workplace investigations can quickly become unfocused, prolonged or procedurally vulnerable. One of the most effective ways to […]
Read More
pexels-photo-7644081-7644081.jpg
04 Mar 26

How to Conduct a Workplace Investigation: A Practical Guide for Employers

At some point, most organisations will need to investigate a workplace concern. This may arise from a grievance raised by an employee, an allegation of misconduct, or concerns about behaviour within a team. When handled appropriately, workplace investigations allow organisations to establish the facts of a situation and make fair, proportionate decisions. However, investigations can […]
Read More
pexels-photo-8847204-8847204.jpg
04 Mar 26

Grievance vs Disciplinary Process: Understanding the Difference

Employee relations issues can arise in many forms within an organisation. Sometimes an employee raises a concern about how they have been treated at work. In other situations, an employer may need to address concerns about an employee’s behaviour or conduct. These two situations involve different processes, commonly referred to as the grievance process and […]
Read More
pexels-photo-1036641-1036641.jpg
04 Mar 26

Why Investigation Terms of Reference Matter in Workplace Disputes

When organisations investigate workplace concerns such as grievances, disciplinary matters or allegations of misconduct, the focus is often placed on gathering evidence and interviewing witnesses. However, one of the most important steps in any workplace investigation is frequently overlooked: clearly defining the scope of the investigation from the outset. Without a clearly defined framework, investigations […]
Read More
04 Mar 26

Why Clear Process Matters in Employee Relations: Preventing Workplace Issues from Escalating

Employee relations issues are a normal part of organisational life. Concerns about behaviour, performance, communication or workplace culture arise in most organisations at some point. However, many workplace issues escalate unnecessarily because the process for addressing them is unclear or inconsistent. When organisations respond reactively rather than procedurally, relatively minor concerns can quickly become formal […]
Read More